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Concierge service

If you're after straightforward and impartial advice about any aspect of aged, dementia or disability care, Omnicare Alliance's concierge service is ready to help.

Getting information about aged, dementia or disability services can be challenging. If you're unfamiliar with how the relevant government departments or providers operate, our Client Support team can make things easier.

They'll provide you with impartial guidance to understand your rights, entitlements and options as clients or primary carers. This concierge service is just one of the ways Omnicare innovates. It's free of charge, and without obligation.

Our holistic approach means we find new ways to make care services and funding as accessible as possible for everyone. We aim to ensure you're well informed and fully prepared for arranging to have your needs met.

Omnicare's Client Support officers can help you through the process of registration and eligibility assessment. Once you've received confirmation of government assistance, they can refer you to the appropriate service providers - whether you choose us, or another organisation.

Their role is to help and inform, rather than simply signing people up as Omnicare clients.

You can access our concierge service by calling us, or by completing our online form (see below).