Navigating the complexities of the Federal Government's My Aged Care helpline and website can become more straightforward by enlisting our support.
In a nutshell:
- My Aged Care is a government service you access for assistance.
- You're in control of meeting your own needs.
- We can help you through every stage of the care process.
Aged and dementia care is now more 'consumer-directed', which gives individuals better control over how their requirements are met. However, this does involve having to take a more proactive approach to accessing both funding and any services that are required.
The Omnicare Alliance Client Support team can support you through the My Aged Care registration process. Our experienced staff can help prepare you for the assessment procedure that will determine the level of care and funding you are eligible for.
We can also refer you to service providers that can enable you to meet your requirements, instead of you having to research what is available locally and contact them individually.
These services are provided without charge, or any obligation from you to Omnicare. Our team will follow up on your initial contact until you have secured a satisfactory outcome from the My Aged Care process.
You may opt to appoint Omnicare in a case coordination role, which involves us arranging any assistance you choose from us and/or other service providers.
Omnicare is committed to working closely with clients to ensure they retain a sense of independence and maintain the best quality of life they can.