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The compassion and dedication of volunteers play a major part in three important areas of Omincare Alliance's operations.

In a nutshell:

  1. Volunteers help us to meet your requirements.
  2. They receive thorough training and support to benefit you.
  3. We vet our volunteers and ensure they know their obligations.

Our Meals Services relies on hundreds of volunteers across the seven branches from Sawtell to Forster, while our Social Support Group Centres in the Macleay Valley, Hastings Valley and Camden Haven areas benefit from the contribution of dozens of people donating their free time also. Our disability volunteers assist with group activities and/or one-to-one companionship.

The meals service volunteers deliver cooked food and (by arrangement) groceries to clients in their homes. We encourage them to do more than just drop off, and they respond with a degree of companionship - often staying for a brief chat, always ready to notify Omnicare if they notice any deterioration in a client's wellbeing or surroundings.

Volunteers participate in the Eating With Friends social outings that our meals service branches organise, enabling clients to maintain connections to their community.

Our Social Support Group Centre volunteers, who receive WISER training, are actively involved in the programs we run. Many bring their creative skills, leading group activities such as music, dance, art and drama. Others might support individual clients with the likes of cooking tasks, completing puzzles, or simply as companions.

Every Omnicare volunteer undergoes a police check (volunteers working with disability clients must also receive clearance to work with children), prior to completing the induction process. To progress, they need to demonstrate their understanding of their responsbilities of our Workplace Health and Safety, Code of Conduct, and Duty of Care compliance obligations. They also become familiar with the values and procedures that shape our services.

Omnicare staff members participate in volunteer management workshops held regularly in Port Macquarie, so our organisation can support and maximise the contribution of those that commit their time.

Some of our current staff have found volunteering with Omnicare as a useful pathway from study to employment in the aged, dementia and disability care sector.