Home Care
Thrive independently at home
We’re here to make it easier for you to thrive independently at home.
We know that sometimes life can be a little challenging, so we want to take some of that pressure off and help you get the most from your Home Care Package.
Our Home Care offers you a wide range of affordable care services so you can stay at home for as long as you choose. It’s not about losing your independence; it's about keeping it! Receiving a little help and support enriches everyone’s life. Or you may need more complex care services. No matter what help might look like for you, we are here to support you and back you up whenever you need it.​
What services can I get?
At Omnicare we offer a wide range of services that will support you to gain the most out of life and out of your Home Care package. For over 30 years, we’ve been providing professional services that are caring, friendly and individually tailored to our clients on the Mid North Coast, making us the expert in this field.
CLICK ON THE SERVICES TABS BELOW TO LEARN MORE
Your Home and Garden
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Personal care: We’ll help with bathing, dressing, toileting and grooming
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Light domestic duties: Let us look after your household including cleaning, laundry, or dishes.
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Home modifications and maintenance: We’ll help you make your home and garden a place where you feel safe, secure and comfortable.
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Meal delivery and preparation: Enjoy our affordable, nutritious and healthy meals delivered to your door by our wonderful volunteers.
Whether you need a little support or a lot, we can provide you with an experienced and compassionate team who will support you to maintain your independence in your own home.
How do I get started?
When it comes to your health, wellbeing and independence, getting the right support is everything. To us, you’re like family and we understand that staying in your home is a priority for you, therefore it’s a priority for us too!
We make Aged Care simple and easy to access
Beginning your Home Care journey can be a little daunting, so let’s get started together by following the below steps. And remember, if at any point you’re confused or need guidance, you can call Omnicare’s friendly and expert team on 1300 336 488. We’d love to talk to you!
STEP 1
Check you eligibility
My Aged Care is one of the first places you’ll need to visit if you want to access government funded aged care services in Australia. You can check if you’re eligible for an Aged Care assessment by using the online My Aged Care eligibility checker or by calling 1800 200 422. Eligibility is based on factors like your health, how you’re managing at home, and any support you currently receive. You may be eligible for aged care services if you have: • noticed a change in what you can do or remember • been diagnosed with a medical condition or reduced mobility • experienced a change in family care arrangements • experienced a recent fall or hospital admission, and are: • 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people). To know for sure if you are eligible, you will need to have an assessment. If you’re not comfortable with calling My Aged Care, you can ask someone to do it on your behalf. You simply need to contact My Aged Care and register the person as your representative the first time you call.
STEP 2
Apply for an assessment
If you’re eligible, apply for an Aged Care assessment, either online at My Aged Care or by calling 1800 200 422. The application will ask questions about you, your current situation and the services you’re interested in. If you’re not sure which services are right for you, check My Aged Care’s ‘Types of Care’ guide. You can also refer to Omnicare’s services to see what we offer. Handy tip: Be prepared with your Medicare card, contact details and 15-20 minutes to complete the assessment. Our Omnicare team can support you with this process if required. You can complete the application yourself or on behalf of a family member or friend. If you’d like to set up an ongoing support person, you can also do that here.
STEP 3
Be assessed
Assessments are done in person at your own home. You don’t need to go anywhere. You will be contacted by an assessment organisation, and they will arrange a time that suits you. The purpose of the assessment is to better understand your needs. To ensure you’re prepared for your assessment, including knowing which questions to ask the assessor, visit the My Aged Care ‘How to Prepare for Assessment’ guide or call one of our friendly team on 1300 336 488. Handy tip: We recommend inviting a support person to be present at the assessment. This can be anyone you want, such as a family member, friend or carer. After completing your assessment, you will either learn the outcome immediately or be contacted by the assessment organisation within 2-6 weeks. You will then be placed on the National Priority System (NPS) to wait for your Home Care Package to be assigned to you. You will receive a referral code when your package is assigned to you.
STEP 4
Work out the cost
Depending on your personal situation, you may be required to contribute to the cost of your care as many services. To learn more, you can complete a Financial Assessment either online at My Aged Care, by downloading and completing the Residential Aged Care Calculation of your cost of care form (SA457), or by calling 1800 200 422. Our friendly team of experts can also help you to understand more about contributions.
STEP 5
Select your care provider
Ask your assessor for information on service providers in your area, such as Omnicare, who can offer the services and care you need. You can also refer to My Aged Care’s Find a Provider tool. Omnicare’s caring team of experts would love to talk to you about providing the services you need; you can call us on 1300 336 488.
STEP 6
Let's get you started!
You will receive a letter from My Aged Care once your Home Care Package has been approved. The letter includes the referral code and the timeframe to be onboarded with a Home Care provider of your choice. You’re now ready to contact your preferred service provider. The hard work is now done, and you can leave the rest to us. We at Omnicare will come to your home and get you started straight away. Together with you, we will develop a Care Plan that is tailored to your needs and your Home Care Package budget. This will help you to understand when what services will be provided to you by our wonderful team. Handy tip: We’re with you every step along the way, so if you have questions, concerns, or would like to make any changes to your Care Plan and budget, we are here to listen and help
How else can I use my funding?
Your Home Care Package is transferrable, or you can request your current provider “broker” some of Omnicare's services for you. For example, you may choose to have our meals delivered to you, or use some of your funding towards improvements in and around your home utilising our Modifications and Maintenance team. Omnicare can also arrange professional medical and allied health services, if you require them.
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Give our team a call to answer any questions about your wishes, needs and options. They’ll be happy to help with supporting your Home Care Package application.
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Click on the Pricing Schedule button below for a full breakdown of service fees.
Why Choose Omnicare?
Experience
We have over 30 years of experience in providing care and enriching lives.
Personal Contact
Your personal Home Care Coordinator will look after you and coordinate all services for you. You do you, we’ve got the rest!
Local
We’re locals, for locals. Our footprint spans the Mid North Coast from Forster to Sawtell with our head office based in Port Macquarie.
Quality Commitment
With everything we do, we focus on quality and individually tailored services, so you can live your best life.
Services
We provide all services you need under one roof and organise the specialised supports for you. We’re connecting you with what’s right for you.
Profit-for-purpose
We are not just a not-for-profit organisation, we believe in reinvesting in community programs to maximise supports, accessible to anyone.
Compassion
We understand
your needs and make you comfortable with the process. You can expect empathy, kindness and care in everything we do.
Client-
first
It’s all about you at Omnicare. With everything we do, we follow a person-centred philosophy, we call WISER. It’s holistic with proven results.
